Hyatt Regency Villahermosa

Friendly staff, very clean and large room with all the amenities, position near parque de la vela, excellent wifi, 2 bottles of water complimentary each day, fast elevators, ample shower.

comfortable bed, parking with on-site security was nice since we rented a car. Room had all the perks including an iron and board but we only had a short night there as base to visit Palenque. I booked this initial for the swimming pool but we ended up not using and we have seen nobody else as well. It has anyway a nice green feeling even if in the middle of the city

I had a bad experience during my last stay and this time everything that had been problematic was resolved. I am extremely pleased with the effort and personal attention I received and I must say that most hotels would not do what Hyatt did for me to fix the issues I had. Very, very pleased. I would also like to provide a very special THANK YOU to Adrina Sanchez, the guest experience manager. I will be back again soon.

Location was perfect and staff were very helpful. We had an extremely short stay to see things around Villa Hermosa and they were very lovely.

Good swimming pool.